Downtown Health Care Clinic Essay

Perpetual tenderness HospitalPerpetual Mercy is a successful, nonprofit hospital located in the southern fringe of a major western city. It is extremely financially stable, debt free and holds the highest occupancy rate in amongst all hospitals located in its metro location. Perpetual Mercy has become extremely dependent on older, inner city occupants that are covered by Medicaid. More business is becoming minor, short stayed visits which have begun to gamble the financial stability of the hospital. Other major threats that Perpetual Mercy faces are the demographic shifts in the community, in which northern suburban force fields are becoming more than heavily occupied, placing potential business farther away from the hospital.Downtown Healthcare ClinicIn 1998 Perpetual Mercy Hospitals Board of Trustees did a study to find out if it would be worthwhile to open a clinic up north in a parvenu construction field downtown. The clinic would offer proper(postnominal) services likePr eventive health careMinor emergency careReferral for acute and chronic health care conditions specialized employer servicesPrimary health care servicesBasic x-ray and lab testThe clinic would not only service the local community exactly also serve as a preferred provider organization (PPO), holding a contractual arrangement with employment groups located near the new clinics area. These services will allow the hospital to expand their referral base, increase referrals of privately insured patients and establish a liaison with the business community by addressing employees specific health care needs. A study of the service radius showed that the clinics services would cover a 5 block radius and approximately 11,663 office workers, with a projected population growth of 6% per year because of new area construction. After interviewing 400 office workers in the area, results showed that 50% of office workers inthe area would use the clinic if necessary and 40% would visit the clinic at least once in the first year. Due to the study results Perpetual Mercy Hospitals Board of Trustees decided that it would be beneficial to open the clinic in 1999. The clinic would be open 260 days a year, Monday through Friday from 800am to 500pm. The hospital projected to be self-supporting after the 3rd year of business.DHCs First Year of OperationsAfter the first year of trading operations DHC had met their expectations. They had made 105 referrals to Perpetual Mercy, produced $378,000 in revenue and had a net profit of $30,000. The top reasons for patient visits were Personal illness tryouts 53%Workers compensation exam/treatment 25%Employment/ insurance physical exams 19%Emergency 3%97% of visits in the year one were first time users with 113 visits by repeat patients. Most visits took place between October 1999 and March 2000. The average revenue per patient was $67.90 with expected increase of 8% per visitor beginning May 2000. Visits consisted of 60% women and 40% men.